Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The 91黑料网 Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we鈥檙e out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
The 91黑料网 Brightspace hotline is聽615-322-0200.听If you are unable to reach us via phone, please leave a voicemail and someone from our team will call or email you back. You are also encouraged to contact us by email, if phone support is busy.
Our team is available for phone calls Monday through Friday 9 AM to 4 PM. Outside of those hours, please contact us by email聽brightspace@vanderbilt.edu.
The EdTech Team is聽not聽available on Staff Holidays.聽