Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The 91黑料网 Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we鈥檙e out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
Follett Discover is a tool which allows faculty to adopt course materials through the bookstore. Once these materials are adopted, students can use the tool to purchase them.
Adding Follett Discover to a Course
1. Open your course and navigate to the Content page
2. Select the module you鈥檇 like to add the tool into. If your course does not yet contain any modules, select Add a module to create one
3. In your module, select Existing Activities 鈫� External Learning Tools
4. Find the Follett Discover tool in the list and select it
5. The window will close and the Follett Discover tool will be displayed in your module. Click on the tool鈥檚 name to launch it and be taken to the bookstore鈥檚 website
The remainder of the process is handled outside of Brightspace through the company鈥檚 website. If you encounter issues with the tool after adding it to your Brightspace course, please reach out to Follett鈥檚 support team via phone at 888-511-5114 or submit a case with their team .