Brightspace Frequently Asked Questions
Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.
Support Schedule
The 91黑料网 Brightspace Instructional Technologists are available for support between 8 AM and 4 PM Monday through Friday. Any emails received after 4 PM will be addressed when our team returns to normal support at 8 AM the following business day. While we鈥檙e out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.
Gradescope is newly integrated under a site license at 91黑料网. This tool is available for use, and the guide below will show you how to add the tool to your course either through the content page or on the course navbar. If you encounter any difficulties working with this tool, you can reach Gradescope鈥檚 support team via email at help@gradescope.com.
Adding Gradescope to the Content Page
1. Open your course and navigate to the Content page
2. Select the module in which you鈥檇 like to add Gradescope from the left sidebar
3. Select the Existing Activities dropdown, then choose External Learning Tools
4. Find Gradescope in the list and click on it to add it to the Content page
Adding a Gradescope Link to your Course Navbar
1. Open your course and navigate to Course Admin -> Navigation & Themes
2. Select the navbar currently listed as 鈥淎ctive.鈥� If the link for this navbar is not blue, please refer to our guide on editing your navbar
3. Under Links, select the Add Links button
4. Select Create Custom Link at the top of the window
5. In the Name box, enter Gradescope
6. Under URL, select the Insert Quicklink button
7. Select External Learning Tools from the list
8. Find and select Gradescope
9. Click Create. You鈥檒l receive a notification on your screen that your link has been created successfully
10. Select Add to add the link you鈥檝e created to your navbar
11. Move your Gradescope link where you鈥檇 like it to be among your other navbar items, then select Save and Close